.live-chat .chat-panel{overflow:hidden}
.chat-panel-meta{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-top:3px}.chat-ticket,.chat-workflow{font-size:10px;padding:3px 7px;border-radius:999px;background:rgba(255,255,255,.13);color:inherit}.chat-ticket{direction:ltr}.chat-workflow.waiting_staff{background:#fff1c7;color:#7a5300}.chat-workflow.resolved,.chat-workflow.closed{background:#ddf7e8;color:#14643a}.chat-handoff-banner{margin:8px 10px 0;padding:8px 10px;border-radius:10px;background:#fff7dc;color:#725000;font-size:11px;border:1px solid #efd991}.chat-quick-actions,.chat-inline-actions{display:flex;gap:6px;flex-wrap:wrap}.chat-quick-actions{padding:8px 10px;border-bottom:1px solid var(--line,#e8e8e8);background:#fff}.chat-quick-btn{border:1px solid #d9dfe5;background:#fff;padding:6px 9px;border-radius:999px;font:inherit;font-size:10px;cursor:pointer;color:#162536}.chat-quick-btn:hover{border-color:#c39a41;background:#fffaf0}.chat-inline-actions{margin-top:8px}.chat-product-grid{display:grid;gap:7px;margin-top:8px;min-width:250px}.chat-product-card{display:grid;grid-template-columns:68px minmax(0,1fr);gap:9px;padding:8px;border:1px solid #e6e9ed;background:#fff;border-radius:12px;color:#172535;box-shadow:0 5px 16px rgba(15,30,45,.05)}.chat-product-card img{width:68px;height:68px;object-fit:contain;border-radius:9px;background:#f7f7f5}.chat-product-body{display:flex;flex-direction:column;gap:3px;min-width:0}.chat-product-body small{font-size:9px;color:#7a828a}.chat-product-body b{font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-product-body>span{font-size:9px;color:#4a555e}.chat-product-actions{display:flex;gap:5px;flex-wrap:wrap;margin-top:4px}.chat-product-actions a,.chat-product-actions button{border:0;padding:5px 7px;border-radius:7px;font:inherit;font-size:8.5px;cursor:pointer;text-decoration:none}.chat-product-actions a{background:#142638;color:#fff}.chat-product-add{background:#c99b42;color:#fff}.chat-product-staff{background:#eef1f4;color:#223344}.chat-reference-chip{display:inline-block;margin-top:7px;padding:4px 8px;border-radius:8px;background:#f4ead0;color:#674d17;font-size:10px;direction:ltr}.chat-rating-box{margin:8px 10px;padding:10px;border:1px solid #e2d3ad;background:#fffaf0;border-radius:11px;text-align:center;font-size:11px}.chat-rating-box span{display:block;margin:3px}.chat-rating-stars{display:flex;direction:ltr;justify-content:center;gap:4px}.chat-rating-star{border:0;background:transparent;color:#d5a532;font-size:21px;cursor:pointer;padding:1px}.chat-style-compact .chat-panel{max-height:520px}.chat-style-compact .chat-product-card{grid-template-columns:54px 1fr}.chat-style-compact .chat-product-card img{width:54px;height:54px}.chat-style-standard .chat-panel{border-radius:14px}.chat-style-premium .chat-panel{box-shadow:0 20px 70px rgba(11,24,37,.22)}
@media(max-width:480px){.chat-product-grid{min-width:0}.chat-product-card{grid-template-columns:56px minmax(0,1fr)}.chat-product-card img{width:56px;height:56px}.chat-quick-actions{max-height:92px;overflow:auto}}